Systems we build, run and test in our own businesses in Hokkaido — now available to experts and experience businesses.
A question starts in a message. Availability lives somewhere else. A booking needs follow-up. And what the customer learned can disappear after the experience ends.
WhatsApp, email, Instagram, LINE. Every channel holds part of the story, and nobody sees all of it.
Reservations in one place, staff, gear and schedules in another. The team fills the gaps by hand.
The experience ends and the progress goes with it. No memory, no next step, no reason to come back.
We’re building the connections between these moments.
Enquiries and customer context, from every channel.
Experts, availability, gear and payments.
People, equipment and day-to-day operations.
Feedback, learning and the next step.
The journey we design for. Each system also works on its own — you don’t need all of them.
Recorded in our own operations: a lesson booking, a rental booking with delivery operations, and REN managing the sales pipeline.
Start with what you need today. Every system runs first in our own businesses.
Online booking for lessons and experiences — expert selection, availability, multi-day bookings, payments and confirmations. Under your own brand.
Equipment rental booking — gear selection, sizes and fitting info, packages, delivery to the guest’s accommodation and a digital booking pass.
For independent experts: your schedule, clients and bookings in one place, so you can spend more time on your craft.
Talk to us about Expert Manager →Every channel in one inbox. AI replies first and hands over to a person when it matters.
See how REN works ↓Help people discover and book the right expert.
Join the waitlist →Help learners keep what they learned and take their next step.
Join the waitlist →REN — 連, “to connect” — brings your sales conversations into one inbox. AI answers the first questions in seconds and hands the conversation to a person when it needs one. Every enquiry becomes a card in your pipeline, with an owner, a stage and a follow-up time — from the first message to a confirmed booking.
Real screens from our own sales team. Customer names hidden.
WhatsApp and email today, with the full customer context. Instagram and TikTok are next.
AI handles the first answers at any hour, then hands over to your team with the context.
From new enquiry to booking to invoice. Everyone sees where each conversation stands.
Response targets per stage, so no customer is left waiting for a reply.
The same booking platform runs a ski school and a rental service — each with its own colours, logo and voice. Your customers see your business, not ours.
Schools, operators and rental services. Bring enquiries, bookings and day-to-day operations closer together.
Instructors, guides and coaches. Build your business around your expertise.
Our work starts with real questions from ski and snowboard lessons, equipment rental and the people running these services in Niseko. Our own brands are where every system is tested first.
Top Xperience Booking System is the official booking system of PURE Hokkaido Academy.
Ski rental delivery in Niseko, run on our Rental System.
Our digital content library for skiers and instructors. In development.
The learner app. Launching 1 December 2026.
Technology should help experts spend more time on their craft, operators stay organised and learners keep moving forward. Top Xperience started on the mountain in Niseko, solving our own day-to-day problems — and grew into the systems we now offer to others.
Tell us what you do and what you’d like to improve. We’ll discuss the systems that could fit and the next step to get started.
Prefer email? sales@topxperience.pro
